This Privacy Policy explains how Basf handles information submitted through the website by B2B visitors, procurement teams, engineers, quality managers, and sustainability stakeholders. The site is designed for professional material inquiries, including requests about TPU, polyurethane, rubber components, plastic packaging, polymer resins, regulatory documents, samples, and technical support. We collect only the information needed to understand and respond to those requests.
Form submissions may include your name, company, email address, phone number, country or region, selected product family, and application notes. Server logs may record basic technical information such as browser type, referring page, approximate location derived from network data, and time of visit. If you choose to include project details, please avoid confidential information unless a separate written agreement permits disclosure.
Basf uses submitted information to route inquiries, provide relevant product-family guidance, respond to sample or datasheet requests, clarify compliance needs, improve website content, and maintain business records. We may also use aggregated, non-identifying information to understand which product categories and application topics are most useful to visitors.
Information may be shared with internal teams, regional representatives, technical service personnel, or service providers who support website operation and customer response. We do not sell inquiry information. Information may be disclosed if required by law, regulation, legal process, or to protect legitimate business interests.
Inquiry records are retained as long as reasonably necessary for business communication, compliance, and support history. You may request correction or removal of your contact information, subject to legal and contractual retention needs. To make a privacy request, contact [email protected] with enough detail to identify the relevant record.